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I've finished a bottle of this shampoo before I decided to write this review. My first try using this shampoo was a disaster. It was easy to massage this shampoo into my hair as it foams up easily. However upon washing off, my hair started falling out in clumps, BIG clumps! :/ It was so alarming I stopped using it immediately and wanted to write in for a return. To be honest my hair did feel soft and smooth. After some consideration, I did try using it again, this time only on the ends of my hair. The outcome was much better. My ends became soft and smooth and very little hair fell out. I would finish up using the bottles that I purchased, however I would not repurchase this again. It is not a shampoo if I can't use it on my roots. This only works as a conditioner for me.
Good for traveling